I spent over 7 years working in the travel insurance industry; the international medical emergency assistance coordination sector to be precise. I started out as a basic level ‘Medical Emergency Assistance Coordinator’ and moved my way up through the ‘Team Leader’ role and then to ‘Operations Manager’, so I’ve dealt with some intense emergency situations where high profile individuals have needed help following accidents and illnesses abroad. From dog bites in Peru to heart attacks in Delhi, and even organising air ambulances from Beijing to Boston; it was a stressful job, but an extremely educational one.
I don’t claim to know everything but I aim to impart as much of my knowledge as I can through this website. I know how the industry works, how people react in these situations and especially how insurance companies and underwriters think.
I’ll be posting informative articles in due course, but for the meantime here is a great piece from Moneywise which I highly recommend:
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